Finish Line - 5 Woodfield Mall, E120, Schaumburg

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Reviews about Finish Line

• Alex Michael
  ★ ☆ ☆ ☆ ☆
  One of the worst retail experiences I've ever had. The associates were unprofessional and rude for no reason. I had a return from an online order and she didn't even refund me on the shipping. And she was logged in with a different associate so I never got her name for corporate. The name on the receipt says Matthew. Footlocker is SO much better and I will never give this place my business ever again. Horrible horrible horrible. It's not that hard to be a decent person. I have worked retail and I know what it's like, but still was never a rude employee. CORPORATE, GET THIS LOCATION IN CHECK.
• Joe Shea
  ★ ☆ ☆ ☆ ☆
  This place told me and my friends that they would have the air Jordan royal ones for purchase. This was false. They had gathered a group of 160 people eager to give them their business, but could not get their shoes to the store for a release that had been advertised for weeks. When asked about these shoes, one employee lied to us, telling us the shoes were actually in the store. My friends and I had waited in line for 6 hours, to be met with poor service and rude employees. This was by far the worst experience I had ever had at a store, and I recommend that you never go to this location if you can help it.

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