Style Encore - Schaumburg - 1402 North Roselle Road, Schaumburg

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Reviews about Style Encore - Schaumburg

• Rebecca Bernacki
  ★ ☆ ☆ ☆ ☆
  So I went in on this past sunday to sell items. Jen told me it would be about 30 minutes I went first thing in the morning when they opened at 11. She said they will give me a call since there was a new girl in training. I went in about an hour later and THIS WOMAN COULDN'T LOCATE MY BAGS ! It made me angry because there was 2 Michael kors handbags in it. When found they haven't even processed it; after another hour of waiting they passed on everything. I don't know why most of my items were in good condition and I even had receipts for the bags. She was very rude about the way she approached the situation said my clothes weren't stylish and nobody would buy them. I don't know how she's a manager I couldn't imagine how she treats the employees everytime I go in every few months, there is a new employee. I could only imagine it is her that is driving them away. I feel bad for whoever owns the place because these unprofessional employees are driving the business to the ground. This use to be my favorite shopping place but due to be decent but now it's outrageous I can go get brand new items for the same price. They had a Gucci bag priced at 700 when I can go buy a brand new one for a few hundred dollars more, it was an old Gucci bag and my Michael kors bag was 2 months old. They said they take styles that have been in the mall for the past year but walking through there store was a joke. Even a 90 year old woman doesn't wear these clothing items. There shouldn't be a reason for a store to have clearance every 2 months because they buy bad things. The ladies that work there are young and immature and you can tell they are a group of children who think they run the store and are above everyone else. I heard them gossiping about my clothes like we are in high school with bullies. I would never recommend this to anybody unless they wanna feel disrespected by young teenage girls. EVEN the older manager will talk with these girls as if the customers cant hear it. My clothes weren't as bad as they made it out to be I guess it wasn't their style. This was my first time ever selling to them and I regret ever trying. Every time I go in the employees all seemed nice but I saw their real colors come out. They always told me my outfits were so cute and recommended me to bring clothes in just to shoot me down. I usually don't write reviews but I was so angry by these employees and how I was treated when I was just simply selling clothes. I took them to platos closet since they were right next door. They took a few of my items but some were passed due to it being womens. I highly recommend going to clothes mentor or platos for better service and professional employees. Honestly I wont be surprised if I hear about this location closing in the near future with their employees acting the way they do and how they approach their customers. If I could give it a zero star I would but i cant so be grateful for the one star. Again I feel sorry to the owner of this crappy establishment. Find better employees before the business goes into a ditch that its already heading for.

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